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Details of Personal Information Usage

  • We thank the members for using Bithumb's services. As per Article 39-8 (Notification of the Use History of Personal Information) of the Personal Information Protection Act, we are notifying all members of Bithumb, at least once a year of the use history of their personal information. 


    1.  Purpose of Personal Information Collection

    ■ Member management

    - Self-authentication for the use of membership-based services, verification of individuals’ identity

    - Prevention of use of services by fraudulent members and of unauthorized use

    - Verification of users’ willingness to obtain membership and limitation on membership and the number of obtaining membership

    - Identification of minors

    - Records retention for consulting with customers, acceptance and handling of customers’ complaints and disputes resolution

    - Delivery of notices

    ■ Performance of agreements on the provision of services and payment of charges

    - Provision of services and contents, as well as tailored-made services

    - Payment and settlement of fees

    - Notification of the result of winning prizes at events/giveaways and delivery of products

    ■ Use for marketing and advertisements

    - Providing optimized services for customers

    - Developing and specializing in new services (products)

    - Providing services and posting advertisements according to demographic traits

    - Identifying the frequency of access to the Company’s homepage

    - Statistics on the use of services

    - Mailing periodicals and offering guidance on new products or services

    - Planning web services and events that meet customers’ interests

    - Delivering advertising material such as sweepstakes, events, company news, partnership/affiliate news, or operate member participation space

    - Conducting customer questionnaire based survey


    2.  Details of collected personal information
    ■ Identification and Confirming Opinion on Membership Registration
    - Name, Birthdate, Gender, Mobile phone number, Connecting Information (CI), Duplication Information (DI), Email address, Password, Security code, Residence (Address), Country code
    ■ Self Identification for Payments and Withdrawals
    - Name, Birthdate, Account Number, Copy of ID card, Mobile phone number, Security code
    ■ Customer Due Diligence
    - Name(Korean/English), Residence (Address), Job, Account number, Nationality, Copy of ID card (1 of the following: Resident registration Card, Driver’s license, Residence Card), Resident registration number Foreigner registration number, driver's license number, Name of Workplace, Company address
    ■ Security Code Reset
    - Name, email address, Mobile phone number, Copy of ID card (1 of the following: ID card, Driver’s license, Passport), Picture (Facial)
    ■ Prevention of use by fraudulent members and prevention of unauthorized use
    - users’ IP address and date and time of their visit to the Company’s website
    ■ Collecting Items for Asset Transfer
    - Name, Birthdate, Email address, Mobile phone number, Copy of ID card, Picture (Facial), Certified copy of residence registration, Family relation certificate, Certificate of subscription to communication service, Mobile phone bill, Certificate for Accommodation
    ※ Masking Notice: Attached picture with ID card, copy of ID card, Certified copy of residence registration, Family relation certificate’s personal information except Name and Birthdate should be masked (concealed)
    ■ The following information may be created and collected in the process of using or processing services 
    - Records on using services, payment records, records on the suspension and termination of services, access logs, cookies, users’ IP address, records on fraudulent or abnormal uses of services, Advertisement identifier(ADID/IDFA)

    3.  Recipient of personal information

     Verification of details of personal information to be provided

    Details of personal information to transfer domestic VASPs

    The company provides personal information to domestic VASPs as follows to protect customers' assets and comply with laws.

    Details of personal information to transfer overseas VASPs
     


    The personal information you provided us when registering for membership or during the service use is carefully protected, and the details of personal information usage can be checked in our Privacy Policy on Bithumb website.


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