bithumb

Details of Personal Information Usage

• We thank the members for using Bithumb's services. As per Article 20-2 (Notification of the details of personal information use and provision) of the Personal Information Protection Act, we are notifying all members of Bithumb, at least once a year of the use history of their personal information. 

  
  

  1.  Purpose of Personal Information Collection

  ■ Member management

  - Self-authentication for the use of membership-based services, verification of individuals’ identity

  - Prevention of use of services by fraudulent members and of unauthorized use

  - Verification of users’ willingness to obtain membership and limitation on membership and the number of obtaining membership

  - Identification of minors

  - Customer support (Customer counseling, Customer complaint submission and processing, record preservation for conciliation of disputes)

  - Maintenance and management of membership status

  - Service announcement and notification

  - Application for change of name 

  ■ Performance of agreements on the provision of services and payment of charges

  - Provision of services and contents, as well as tailored-made services

  - Payment and settlement of fees

  - Notification of the result of winning prizes at events/giveaways and delivery of products

  - Processing of issuing cash receipts

  ■ Use for marketing and advertisements

  - Providing optimized services for customers

  - Developing and specializing in new services (products)

  - Providing services and posting advertisements according to demographic traits

  - Identifying the frequency of access to the Company’s homepage

  - Statistics on the use of services

  - Mailing periodicals and offering guidance on new products or services

  - Planning web services and events that meet customers’ interests

  - Operation of advertisement/promotion/promotion or member participation space for product services by the company and its affiliates

  - Conducting customer questionnaire based survey

  
  
  2.  Details of collected personal information

  ■ Identification and Confirming Opinion on Membership Registration

  [Individual Member]
  

  - Name, Birthdate, Gender, Mobile phone number, Connecting information (CI), Duplication information (DI), Email address, Password

  [Corporate Member]

  - Mobile phone number, Email address, Password, Country code

  ■ Self Identification for Payments

  - Name, Birthdate, Account Number, Copy of ID card, Mobile phone number

  ■ Customer Due Diligence

  - Name(Korean/English), Residence (Address), Job, Account number, Nationality, Copy of ID card 

  ■ OTP Reset 

  - Name, email address, Mobile phone number, Copy of ID card (1 of the following: ID card, Driver’s license, Passport), Picture (Facial)

  (1 of the following: Resident registration Card, Driver’s license, Residence Card), Resident registration number Foreigner registration number, driver's license number, Name of Workplace, Company address

  ■ Prevention of use by fraudulent members and prevention of unauthorized use

  - Automatic generation: User connection information (IP address, Date of visit, Device information, Browser, Country)
  

  - Use of additional services: Identification information (Identification information for secondary channel), Mobile phone number

  ■ Collecting Items for Asset Transfer

  - Name, Birthdate, Email address, Mobile phone number, Copy of ID card, Picture (Facial), Certified copy of residence registration, Family relation certificate, Certificate of subscription to communication service, Mobile phone bill, Certificate for Accommodation

  ※ Masking Notice: Attached picture with ID card, copy of ID card, Certified copy of residence registration, Family relation certificate’s personal information except Name and Birthdate should be masked (concealed)

  ※ Certificate of imprisonment: Separate consent in asset movement consent form
  

  ■ Other Collecting items for Supporting

  - Name, Mobile phone number, Email address

  ■ Using “Bithumb Club B”

  - Email address

  ■ Using withdrawals and deposits VASP

  - Name, Date of birth, sex, account no

  ■ Cash Receipt Inssuance

  - Mobile phone number, (When selected) Company No

  ■ Application for change of name

  - Abstract of resident registration (Resident registration number, A Name Before one’s/ A Name After one’s Name, Address)

  ■ The following information may be created and collected in the process of using or processing services 

  - Records on using services, payment records, records on the suspension and termination of services, access logs, cookies, users’ IP address, records on fraudulent or abnormal uses of services, Advertisement identifier(ADID/IDFA)
  ■ The Company only collects and uses personal information selected and agreed by the Customer as below.

  A. The purpose of providing advertisements, promotions, and promotion for product services of Bithumb and its affiliates

  - Name, Mobile phone number, Email address

  
  

  3. Collection method

  The Company shall collect personal information through the following methods:

  - homepage, Mobile phone applications, Mobile phone web page, fax, telephone, consumer bulletin board, e-mail, and event application

  - Collection of personal information through a tool for collecting created information

   

  4.  Recipient of personal information

  ■ Verification of details of personal information to be provided

  
   

  Details of personal information to transfer domestic VASPs

  The company provides personal information to domestic VASPs as follows to protect customers' assets and comply with laws.

  
   

  Details of personal information to transfer overseas VASPs 

  
   

  The personal information you provided us when registering for membership or during the service use is carefully protected, and the details of personal information usage can be checked in our Privacy Policy on Bithumb website.