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[FAQ] May I lock my account quickly and securely?

  •  [FAQ] May I lock my account quickly and securely?



    When a login attempt has been made through an external source such as your mobile device being hacked,

    You may lock your account quickly and securely using the [Lock Account] function.


    However, you may only reactivate your account through only our customer service center(24/365) so please do be considerate when making the decision. 


    ■ How to Use 

    -  PC Version : Manage Account > Security Center > Login Information > Click [Lock Account]


     

    -  Mobile Version : Slide Menu > (My Page) Security Center > Login Information > Click [Lock Account]


     

Need more help?1:1 Inquiry

Termination of Mobile Login Service

Now, login
with your Email!

Why do I have to login with my Email?

  • Email registration is now mandatory for using Bithumb.

    Register your email and continue using Bithumb conveniently.

    See more
  • phone 아이콘 이미지

    Don’t worry if your contact number has changed.

    You can change your contact number after registering your Email

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BTC OPEN Season 1 has ended.

We will be coming back with Season 2.
Thank you.