■ Have you forgotten your security passcode?
The security passcode is the 4-digit numerical password entered after the 1st login.
Document submission is necessary to find the security passcode.
① Photo of yourself holding your passport
: Please take a photo of your face alongside your passport.
: Please attach a memo on the passport with your name and photo date (document submission date).
• A temporary security passcode will be sent to your email once the evaluation is complete.
• For faster evaluation, please contact Customer Support at 1661-5551 after submitting the documents.
■ Would you like to change your security passcode?
Security passcode change is possible from ‘Security Center’.
① Enter the current security passcode.
② Set the new security passcode.
③ Complete mobile phone authentication.