■ Have you forgotten your security passcode?
The security passcode is the 4-digit numerical password entered after the 1st login.
Document submission is necessary to find the security passcode.
① Photo of yourself holding your passport
: Please take a photo of your face alongside your passport.
: Please attach a memo on the passport with your name and photo date (document submission date).
• A temporary security passcode will be sent to your email once the evaluation is complete.
• For faster evaluation, please contact Customer Support at 1661-5551 after submitting the documents.
■ Would you like to change your security passcode?
Security passcode change is possible from ‘Security Center’.
① Enter the current security passcode.
② Set the new security passcode.
③ Complete mobile phone authentication.
Change your security password regularly to prevent hacking incidents.
Easily predictable patterns, such as a combination of four consecutive or repeating numbers, the numbers included in your password and your email address and the last four digits of your mobile number are not allowed.
Please make sure to change your temporary (security) passcode in order to log in.