No. 1 For 2 Consecutive Years!

Issues are resolved quickly with the best customer service.

• 2019

  • KS-CQI call center quality no. 1 Korea Standards Association
  • KSQI excellent call center KMAC

• 2018

  • No. 1 customer service quality among virtual asset exchanges FICA
  • No. 1 cell center service quality in financial sector Korea Management Association

Evaluated as the best virtual asset exchange in Korea

Bithumb, No. 1 Exchange proven through mutiple evaluation standards.

• CryptoCompare overall assessment of virtual asset exchanges

  Jun-19 CryptoCompare Exchange Benchmarking

  

• CoinGecko Trust Score

  Assessing the trustworthiness and transaction amounts of a virtual asset exchange as defined by CoinGecko
  [ 31-Oct-19 CoinGecko ]

  

First place responsibility

We are continously improving to have the Industry-leading IT Infrastructure and transparency.

• Acquired Information Security Management System (ISMS) certification

  The trustworthy virtuals asset exchange Bithumb acquired the highest level of information protection management system certification.

• Top security! 24-Hour monitoring

  Bithumb is provided with consultation and 24-hour monitoring service of the top security company in Korea, and has introduced the integrated security solution of the same level as commercial banks for the first time.

• Independent and transparent listing committee

  Bithumb operates an independent listing committee and cooperates with a global virtual asset disclosure platform, "Xangle", for transparency.

• Honest management through disclosure of financial statement

  Bithumb receives an audit by an accounting firm for our overall management and discloses the financial statement semi-annually in order to build the trust relationship with customers.

No. 1 virtual asset exchange Bithumb will lead the future of digital financial industry
based on continuous innovation without resting on laurels.