The best exchange, Bithumb
Why should you exchange cryptocurrency on ‘Bithumb’?

Global cryptocurrency exchange, Bithumb
Proven to be the no. 1 with outstanding records

  • No. 1 amount of transactions
    Based on the adjusted transaction amount of CoinMarketCap as of Sept. 25, 2019
    Daily maximum of
    7.6 trillion won
    as of Jan. 16, 2018
    Monthly maximum
    115 trillion won
    as of January 2018
  • No. 1 number of visitors
    September 2019, based on similar web data (including duplicates)
  • No. 1 number of searches
    January to September 2019, Naver DataLab brand keyword search query results
  • No. 1 number of members
    The number of accumulated members,
    4.63 million
    as of September 2019
  • No.1 brand awareness
    November 2018 Brand survey report for cryptocurrency exchanges by Macromill Embrain

No. 1 For 2 Consecutive Years! Bithumb Call Center

Issues are resolved reponsively 24/7 with the best customer service available.

  • 2019

    • KS-CQI call center quality no. 1 Korea Standards Association
    • KSQI excellent call center KMAC

  • 2018

    • No. 1 customer service quality among cryptocurrency exchanges FICA
    • No. 1 cell center service quality in financial sector Korea Management Association

Evaluated as the best cryptocurrency exchange in Korea

Bithumb, No. 1 Exchange proven through mutiple evaluation standards.

  • CryptoCompare overall assessment of cryptocurrency exchanges

    Jun-19 CryptoCompare Exchange Benchmarking

  • CoinGecko Trust Score

    Assessing the trustworthiness and transaction amounts of a cryptocurrency exchange as defined by CoinGecko
    [ 31-Oct-19 CoinGecko ]

First place responsibility

We are continously improving to have the Industry-leading IT Infrastructure and transparency.

  • Acquired Information Security Management System (ISMS) certification

    The trustworthy cryptocurrency exchange Bithumb acquired the highest level of information protection management system certification.

  • Top security! 24-Hour monitoring

    Bithumb is provided with consultation and 24-hour monitoring service of the top security company in Korea, and has introduced the integrated security solution of the same level as commercial banks for the first time.

  • Independent and transparent listing committee

    Bithumb operates an independent listing committee and cooperates with a global crypto-asset disclosure platform, "Xangle", for transparency.

  • Honest management through disclosure of financial statement

    Bithumb receives an audit by an accounting firm for our overall management and discloses the financial statement semi-annually in order to build the trust relationship with customers.

No. 1 cryptocurrency exchange Bithumb will lead the future of digital financial industry
based on continuous innovation without resting on laurels.

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