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Verification Help Center

Chose OTP

개인정보에 회원 구분, 이름, 가입 계정, 휴대폰 번호로 구성된 표

Personal information

개인정보에 회원 구분, 이름, 가입 계정, 휴대폰 번호로 구성된 표
Member Type
Name
Registered account
Mobile phone number

Agreement to the Collection and Use of Personal Data

Collection and Use of Personal Data (Required)

Purpose of Collecting Personal Information

- The personal information is collected and used for the purpose of determining the identity and authenticity of level authentication, reset security password, Etc. in the exchange.

※ Right to disagree and disadvantages on disagreement: You can disagree to the Consent to Collection and Use of Personal Information. If you disagree, there can be restrictions for your membership registration.

Collecting Items related to Personal Information

  • Verify level :

    a. level 2 : Name, email address, Mobile phone number, Picture of the owner with the ID card, Copy of ID card (1 of the following: ID card, Driver's license, Passport)

    b. level 3 : Name, email address, Mobile phone number, Picture of the owner with the ID card, Copy of ID card (1 of the following: ID card, Driver's license, Passport), Written oath (Membership name, Mobile phone number, Bank name, Account number)

    c. level 4 : Name, email address, Mobile phone number, Certified copy of residence registration, Payment Bill for public organization (Name, Residence address)

  • Reset security password, OTP : Name, email address, Mobile phone number, Picture of the owner with the ID card, Copy of ID card (1 of the following: ID card, Driver's license, Passport)
  • Other evidential document : Name, email address, Mobile phone number

※ Masking Notice: Attached picture with ID card, copy of ID card, Certified copy of residence registration, Family relation certificate, Certificate of seal impression’s personal information except Name and Birthdate should be masked (concealed)

Please refer to the Terms and Agreements and Privacy Policy for other informations.

Holding and Using Period of Personal Information

‘The Company’ is processing personal information according to the holding and using period of personal information regulated by the related laws or agreed upon the collection of the information.

‘The Company’ will hold and use personal information in the following situations, if necessary.

  1. Holding and Using Period of Personal Information for digital asset trading service

    CategoryReasons for RetentionPeriod of Retention
    Membership RegistrationMembership ManagementUntil Withdrawal
    Digital Asset TransactionMembership Validity Check, Digital Asset Transaction HistoryUntil 5 Years from the Withdrawal
  2. Preservation according to the Acts related to the provision of goods or services

    CategoryReserving ItemsRelevant LawPeriod of Retention
    History of Advertisements DisplayedInformation related to Display of Advertisement, such as Administrator ID, Commercial Copy, etc.ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC.6 Months
    History of Contract or Subscription WithdrawalInformation related to Sell, Buy, or Cancel, such as Order Number, Member ID, Order Type, Order Time, Order Status, Order Price5 Years
    History of Payment or Provision of Goods, etc.Information related to Payments, such as Authentication Token Value, Date and Time of Payment, Order Details, Access IP, etc.5 Years
    History of Handling Consumer's Complaint or DisputeInformation related to handling Consumer's Complaints or Disputes, such as Member ID, Name, Phone Number, etc.3 Years
    History of Paying Public Charge and TaxLedgers or evidential Information related to Provision of Rewards, such as ID Card, Copy of a Bankbook, etc.FRAMEWORK ACT ON NATIONAL TAXES5 Years
    Information related to Tracking Internet Log History or Accessed LocationEvidential information for checking Communication Fact, such as Member ID, Access IP, Date and Time of Access, etc.PROTECTION OF COMMUNICATIONS SECRETS ACT3 Months

    ※ However, the information can be held separately if it is required for investigating accidents, resolving disputes, handling customer services, or fulfilling legal obligations

Attach reference files

A picture of yourself holding your ID
  • The picture should be taken in a way that your ID and your face can be shown together.
  • Pictures taken before the date of submission are not accepted.

Guidelines for taking a photograph on one's own holding an ID card

MemberCorporate member
Guidelines for taking a photograph on one's own holding an ID card
Instructions for taking a photo of your ID
  • Attach a written note with your name and the date the picture was taken to your ID card.
  • Please cover the last 7 digits of your resident registration number and driver's license number and passport number.
  • Take the picture so that your ID and your face are clearly visible.
ID
  • South Korean citizens: Resident registration card, driver’s license, or passport
  • Foreigners: Passport
notes of attention
  • Examination will be rejected if the resident registration number, driver's license number, or passport number is disclosed in full. Please black out your personal information.
  • Examination will be rejected if the photo has been taken before the submission date or an application form without a memo.
  • Copies or screen captures of your ID will not be authenticated.
  • Submitted materials will only be used for untact verification of your real name. Documents will be immediately discarded upon rejection of examination.
Guidelines for taking a photograph on one's own holding an ID card
Instructions for taking a photo of your ID
  • A corporate member uses the business license of the company and the ID card of its representative as the source of proof.
  • Attach a written note with your name and the date the picture was taken to your ID card.
  • Please cover the last 7 digits of your resident registration number and driver's license number and passport number.
  • Hold your ID card and your business license and take a picture. Make sure they are clearly visible along with your face.
ID
  • Corporate member: Business license and ID card of the representative (South Korean citizens: Resident registration card, driver’s license, or passport / Foreigners: Passport)
notes of attention
  • Examination will be rejected if the resident registration number, driver's license number, or passport number is disclosed in full. Please black out your personal information.
  • Examination will be rejected if the photo has been taken before the submission date or an application form without a memo.
  • Copies or screen captures of your ID will not be authenticated.
  • Submitted materials will only be used for untact verification of your real name. Documents will be immediately discarded upon rejection of examination.

Your request for CDD has been rejected.
Please register for CDD again.

반려 고객은 원화마켓 1회 99만원 이하로 거래가 제한되며, 7일 이내 고객확인을 다시 진행하지 않을 경우, 고객님의 모든 계정이 차단될 수 있습니다.

반려 사유는 알림톡(SMS)을 확인하시거나, 고객센터(1661-5566)로 문의해 주세요.

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